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Counselling Skills

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Counselling Skills

Counselling is a supportive process that provides aid and guidance to employees, focusing on assistance rather than authoritative advice. Its objective is to aid individuals in discovering strategies to handle personal, social, and occupational challenges or manage difficulties they might be encountering.

In this program, we will examine the primary goal and categories of counseling, explore diverse techniques, and explore how the HR department can facilitate employees in resolving their concerns by engaging in dialogues with a trained counsellor.

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Description

Learning Objectives

Upon completion of this program, participants will acquire these:

  • Able to define counselling and the importance of this skill for HR and HODs
  • Know when to use counselling as intervention tools
  • Develop the traits and skills needed to be efficient counsellors
  • Apply a structured process when conducting a counselling session
  • Know when to handover the cases to a professional/external counsellor

 

Methodology 

  • Brain-friendly/Interactive Lectures
  • Case Studies
  • Role Plays
  • Video/Audio Presentations
  • Practical Exercises
  • Interactive and Engaging Learning
  • Group Discussions
  • Experiential Learning

 

Who Should Attend

This course welcomes Head of Departments, Team Lead, and Assistant Manager

 

Key Contents

Module 1: Overview

Module 2: The Counsellors

Module 3: Different Types of Counselling

Module 4: The Stages in Counselling Session

Module 5: Post Counselling Session

Module 6: Work as a Team

Module 7: Action Plan

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