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Crucial Conversations

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Crucial Conversations

The “Crucial Conversations for Coaching and Performance Mastery” course is designed to equip you with the essential techniques and approaches needed to excel in coaching and performance conversations. Whether you’re a manager, team leader, or anyone responsible for elevating performance, this course will empower you to navigate challenging discussions, inspire growth, and foster a culture of excellence within your organization.

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Description

Learning Objectives

Upon completion of this program, participants will acquire these:

  • Determine 3 categories of performers in team and apply various coaching/performance conversation techniques and approaches to drive and manage performance
  • Acquire effective feedback skills by using a structure to provide timely specific feedback to inspire and sustain peak performance
  • Conduct effective coaching conversations within the team

 

Methodology 

  • Brain-friendly/Interactive Lectures
  • Case Studies
  • Role Plays
  • Video/Audio Presentations
  • Practical Exercises
  • Interactive and Engaging Learning
  • Group Discussions
  • Experiential Learning

 

Who Should Attend

This course is suitable for C-Suits, Senior Managers, Head of Department, Team Lead, Assistant Manager

 

Key Contents

Module 1: Crucial Performance Conversations

Module 2: Feedback for Peak Performance

Module 3: Crucial Conversations with High Performers

Module 4: Crucial Conversations with Average Performer

Module 5: Crucial Conversations with Under Performers

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