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Getting to Yes (Influence & Negotiation)

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Getting to Yes (Influence & Negotiation)

Getting to Yes with Influencing and Negotiating Skills is a highly practical and interactive course, designed to develop and enhance your skills so that you can influence and negotiate upwards or sideways within your organization, or with external clients and suppliers.  

We frequently need to influence the behaviour and decision making of peers, reports and superiors as well as take part in more formal negotiations in the bank. Becoming more aware of the impact you have on others as well as understanding what drives your counterpart’s opinion and position is vital in order to become proficient in influencing and negotiating in the bank.

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Description

Learning Objectives

Upon completion of this program, participants will acquire these:

  • A more positive and confident approach to influencing and negotiating 
  • Understand your perceptions on negotiation and influence  
  • Become more aware of you influencing strengths and weaknesses 
  • An awareness of different negotiating styles and how to respond to them 
  • Able to apply BATNA to every negotiations

 

Methodology 

  • Brain-friendly/Interactive Lectures
  • Case Studies
  • Role Plays
  • Video/Audio Presentations
  • Practical Exercises
  • Interactive and Engaging Learning
  • Group Discussions
  • Experiential Learning

 

Who Should Attend

This course is suitable for Head of Departments, Managers, Supervisors, Sales & Marketing Personnel, Administration & Clerical Personnel, Operations Personnel, Customer Service Personnel, Front liners.

 

Key Contents

Module 1: The Psychology of Perceptions 

Module 2: Influencing positively

Module 3: Pre-suasion with your stakeholders

Module 4: Principled Negotiation with your Stakeholders

Module 5: Negotiation process

Module 6: Coming to an Agreement 

Module 7: The Secret to a become a great negotiator  

Module 8: Influencing and negotiation personal take out

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