Upon completion of this program, participants will acquire these:
- To enable leaders to appreciate and harness the benefits of workplace diversity.
- To learn characteristics of different generations and to develop key leadership skills to influence effectively.
- To build capacity to lead with right values and with emotional intelligence in order to make an impact.
- To develop coaching capabilities to motivate and facilitate peak performance across different generations.
- Brain-friendly/Interactive Lectures
- Case Studies
- Role Plays
- Video/Audio Presentations
- Practical Exercises
- Interactive and Engaging Learning
- Group Discussions
- Experiential Learning
Who Should Attend
This course welcomes C-Suits, Senior Managers, Head of Departments, Team Lead, Assistant Manager, Supervisors, Junior Managers, Sales & Marketing Personnel, Administration & Clerical Personnel, Customer Service Personnel, Front Liners
Module 1: The Developing Leader
Module 2: Understanding the Generations
Module 3: Values-Driven Leadership
Module 4: EQ-Driven Leadership
Module 5: The Art of Connecting
Module 6: Coaching & Giving Effective Feedback
Module 7: Motivation for Peak Performance