Description
Learning Objectives
Upon completion of this program, participants will acquire these:
- Defines all forms of harassment
- Special concerns regarding sexual harassment
- Covers liability issues
- Define what is a respectful workplace
- Educate about rights and responsibilities
- Evaluate your own conduct at work
- Identify a responsible course of action
Methodology
- Brain-friendly/Interactive Lectures
- Case Studies
- Role Plays
- Video/Audio Presentations
- Practical Exercises
- Interactive and Engaging Learning
- Group Discussions
- Experiential Learning
Who Should Attend
This course welcomes Administration & Clerical Personnel, Customer Service Personnel, Front Liners
Key Contents
Module 1: Overview
Module 2: Types of harassment: Bullying & Harassment
Module 3: Detrimental effects of Workplace Harassment
Module 4: Respond to violation of policy & complaint mechanism
Module 5: Complying to the company policy and the law of Harassment & sexual harassment
Module 6: Case Study