Description
Learning Objectives
Upon completion of this program, participants will acquire these:
- Handle the new role of supervisory leadership
- Use various communication strategies to develop winning solutions
- Create solid teamwork
- Solve problems and make decisions effectively
- Resolve conflicts professionally
Methodology
- Brain-friendly/Interactive Lectures
- Case Studies
- Role Plays
- Video/Audio Presentations
- Practical Exercises
- Interactive and Engaging Learning
- Group Discussions
- Experiential Learning
Who Should Attend
This course welcomes Assistant Manager, Supervisors, and Junior Managers
Key Contents
Module 1: Overview
Module 2: Interpersonal Communication
Module 3: Being Effective In Communication
Module 4: Team Development
Module 5: Overcoming Challenging Situations
Module 6: Time Management
Module 7: Conflict Resolution
Module 8: Coaching Wisdom