Description
Learning Objectives
Upon completion of this program, participants will acquire these:
- Build deeper trust and rapport
- Identify probable and root causes
- Prioritize actions
- Sharpen your listening skills
- Widen your questioning abilities
Methodology
- Brain-friendly/Interactive Lectures
- Case Studies
- Role Plays
- Video/Audio Presentations
- Practical Exercises
- Interactive and Engaging Learning
- Group Discussions
- Experiential Learning
Who Should Attend
This course is suitable for Executives, Business Development Officers, Managers, Department Head, Supervisors, Sales & Marketing Personnel, Operations Personnel.
Key Contents
Module 1: Overview
Module 2: Discovery Questioning
Module 3: Application in Problem Solving
Module 4: Application in Presentation
Module 5: Application in Negotiation
Module 6: Application in Coaching
Module 7: Active Listening
Module 8: Coaching Wisdom