


A company relies on their leaders for guidance. One that seamlessly blends technical prowess with the art of human connection. Picture this leader: A tech savvy and an empathic listener, a strategic thinker and a motivational speaker. It is a new kind of leader stepping into the spotlight.
Companies are recognizing the importance of great leaders who possess not only hard skills but also the soft skills essential for effective communication, relationship-building, and inspiration. Check in with your leaders about their comfort level when it comes to certain skills:
Leadership is about more than just meeting a financial goal. To have mindset of creating or building the next generation leaders is a top awareness that a great leader should have. Do they seek out coaching moment every day to pass along their expertise and highlight potential problem? Does the feedback they provide motivate their team members, and support good behavior and active change?
Constructive feedback and coaching development are extremely important to young people for their career improvement and opportunities in the workplace. A recent global study found that people often quit their jobs is because of a lack of development opportunities and knowing how to give constructive feedback is not easy.
Stories connect people in ways that regular language does not. Stories possesses a meaningful bond and relationship as it is proven to command attention, evoke emotions, and drive action spurred by personal connection. It is a powerful tool in a business world where clients have access to so many other options and so much information. As a great leader, you will need to have and be able to apply every skill possible to engage both their own teams and clients because competition has never been stronger.
Most of companies today remote at least one day a week, and the reality is, it is not easy to engage with others when they cannot interact with them face-to-face. Virtual interaction is usually happened with objectives and straight to the point; nobody wants to sit in on an agenda-less vague call, mile long email with hidden action. That means it is important to develop virtual presence skills for conference calls or video chats and brush up an effective written communication.
In today’s modern leadership, a balanced leader stands as a beacon of inspiration. Leaders are not just lead, but they empower, uplift, and transform. They also cultivate environment where innovation thrives, relationship flourish, and turnover becomes a thing of the past.
Kamalruzaman Ramlee is a highly qualified professional with a BSc. (Hons) in Social Science (Economics) from the University of Bradford, UK. He has established himself as a seasoned Certified Business Consultant, holding accreditation from the Association of Certified Business Consultants Malaysia (ACBC).
He is a recognized expert in the field of training and development, boasting a range of certifications that include Certified Trainer for the PSMB TTT Certification Program, Certified PSMB Trainer, and Certified PSMB TNA Consultant for SMEs. His journey in the world of professional development began in 2011, and since then, he has consistently demonstrated his expertise in conducting Trainer Development Certification courses.
His area of specialization is in training design, delivery, and assessment. His extensive experience and dedication to enhancing the capabilities of trainers make him an invaluable asset in the realm of professional development and consulting.
Eric Lau is the founder and CEO of Leadership Edge, a leadership development organisation that specialises in empowering and maximising the impact of leaders in driving business goals.
He regularly leads training, coaching and consulting initiatives in the areas of leadership and management for Fortune 500 MNCs and Malaysian Government-linked Companies (GLC) like Petronas, Perodua, Malakoff, Air Selangor, Philips, and more.
His areas of specialisation are Leadership, Management, Communications and Human Relations.
Alfred, the founder and director of The Wolf Trainer, approaches every situation and interaction as an opportunity for listening and storytelling. He is also a published author of the book “Habitude,” available in major bookstores in Malaysia. Alfred’s expertise as one of the youngest coaches in Malaysia to be an Associate Certified Coach credentialed by the International Coach Federation (ICF) has earned him a strong reputation.
With a specialization in helping organizations drive behavioral change in their employees, Alfred is highly skilled in fostering self-awareness, focus, discipline, and action. He possesses extensive knowledge of various coaching approaches and has a proven track record of delivering desired outcomes for his clients.
Jason has trained and coached more than 10,000 people till today and have been working with various companies, organisations and start-ups through trainings, simulations and coaching many different countries (Malaysia, Singapore, Australia, Indonesia).
Certified Neuro-Linguistics-Programming Practitioner, U.S.A, Certified flowprofiler® Interpreter, Certified HRDCorp, Train the Trainer, 1x TEDx Speaker, Successful People in Malaysia, Britishpedia 2021.
Patrick is an internationally certified trainer specialising in sales, delivering impactful presentations and mindset breakthroughs.
NLP (NF) Practitioner, IR4RWD(IR4.0) Foundation Endorse by MPC, IR4RWD (IR4.0) Train the Trainer Foundation Endorse by MPC, MWS International Licensed Trainer, IBM Design Thinking Practitioner, IBM Critical Thinking Certified, Discipline Agile Scrum Master.
His areas of specialisation are Sales, Leadership, and Critical Thinking.
Sindra, who has over 20 years’ training & corporate experience, holds a degree in International Business from University of Wales
London, majoring in Human Resource Management.
She has vast experience in the automotive, financial services, business process outsourcing as well as consulting industries.Sindra’s training scope covers team and leadership development. She’s an ICF-certified Professional Coach (ACC), Coloured Brain facilitator as well as a Character-Building Trainer and Coach under KMB Edu.
Her areas of specialisation are People Development & Transformation, Leadership, Customer Service and Operational Efficiency.
Marilyn is a certified as a Coach and Practitioner in Neuro-Linguistic Programming (NLP),
Timeline Therapy and Hypnotherapy, and also certified as a Life Orientations (LIFO) Trainer.
Having co-authored the book The Little Black Heart, Marilyn has, in the past 12 years, trained employees both in Malaysia and in cities globally including Singapore, Hong Kong, United Kingdom, Vietnam, India and Australia.
Her areas of specialisation are Retail Sales, Service Excellence, Structured Thinking, Critical Thinking, and Self-Leadership.
Helena holds a Master’s Degree of Applied Psychology in Coaching and is a certified professional coach. She is also a certified Motivation Factor Practitioner and a Certified Virtual Learning Facilitator.
Helena uses a variety of strategies to engage teams, embrace change, lead more effectively, foster positivity, and improve performance. She provides insights on how to attract and nurture relationships by communicating effectively and on deeper levels.
Her areas of specialisation are Conflict Resolution, Client Interaction, Emotional Intelligence, Critical and Creative Thinking, Problem Solving and Decision Making.
Reuben is a highly qualified and experienced trainer with a passion for unlocking the potential of individuals and organizations. With a Masters in International Hospitality Management and a certification as a Certified Hospitality Trainer from the American Hotel & Lodging Educational Institute, Reuben has over 15 years of combined experience in both the industry and institute of higher education.
Reuben firmly believes that everyone has unique strengths and talents that can contribute to the success of an organization and society at large. His training approach encourages creative thinking and innovation, pushing boundaries to achieve differentiation that leads to success.
His areas of specialisation are Design Thinking and Customer Service.
Eric is a trained counsellor, business and life coach with over 20 years of experience in developing and delivering leadership development programs both nationally and internationally. He has a proven track record of success in enabling a culture of dialogue for organizational and social change through seminars and group facilitation.
Eric is known for his natural ability to build relationships and empower others to support positive change. He specializes in the Psychology of People Management, Coaching and Counselling Skills, and Resilience in the Workplace. His expertise in these areas makes him a valuable asset to any organization looking to improve their leadership development programs and create a more positive and productive work environment.
With over 28 years of experience in HR consulting and training, Sim has provided services to global and local conglomerates, including some of the top Fortune 500 companies. His areas of expertise encompass Talent Selection, Leadership Development, and Performance Management.
Sim is a co-author of Performance Management: A Study Of Current And Future Practices In Malaysia – Looking Ahead (2001). In recognition of his service, he was awarded the Consultant of the Year Award (Asian Operations) by Development Dimensions International.
He specializes in Competency-Based Interviewing, Performance Management, and Crucial Conversations training.