Description
Learning Objectives
Upon completion of this program, participants will acquire these:
- Determine 3 categories of performers in team and apply various coaching/performance conversation techniques and approaches to drive and manage performance
- Acquire effective feedback skills by using a structure to provide timely specific feedback to inspire and sustain peak performance
- Conduct effective coaching conversations within the team
Methodology
- Brain-friendly/Interactive Lectures
- Case Studies
- Role Plays
- Video/Audio Presentations
- Practical Exercises
- Interactive and Engaging Learning
- Group Discussions
- Experiential Learning
Who Should Attend
This course is suitable for C-Suits, Senior Managers, Head of Department, Team Lead, Assistant Manager
Key Contents
Module 1: Crucial Performance Conversations
Module 2: Feedback for Peak Performance
Module 3: Crucial Conversations with High Performers
Module 4: Crucial Conversations with Average Performer
Module 5: Crucial Conversations with Under Performers
