Description
Learning Objectives
Upon completion of this program, participants will acquire these:
- Understand the four pillars of Emotional Engagement: self-awareness, self-management, social awareness and relationship management
- Understand the skills and behaviours that emotionally intelligent people use every day
- How emotions drive thought processes and decisions, and sometimes limit thinking
- Applying emotional intelligence to specific challenges; such as motivating yourself and others, dealing with conflict
- Understand how your emotions alter under stress
- Develop your rapport with individuals and read non-verbal language more effectively
Methodology
- Brain-friendly/Interactive Lectures
- Case Studies
- Role Plays
- Video/Audio Presentations
- Practical Exercises
- Interactive and Engaging Learning
- Group Discussions
- Experiential Learning
Who Should Attend
This course is suitable for everyone in all levels and job roles.
Key Contents
Module 1: Personality Power
Module 2: Self Analysis & Reflection
Module 3: Understanding Personality Profiling
Module 4: Principles & Practices For Self-Management
Module 5: Social Awareness
Module 6: Relationship Management
