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Supervisory Skills Program

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Supervisory Skills Program

We have all heard before that, what makes a good worker need not necessarily make a good supervisor. Similarly, what worked well in the past may not be sufficient to support the new supervisor to be effective.

The transitional shift for an individual member of any organization to the position of leadership and responsibility as a supervisor is probably the single most challenging factor in organizational life. In every given situation, there is a profound need to transform our thinking about work and relationships by learning new skills and knowledge.

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Description

Learning Objectives

Upon completion of this program, participants will acquire these:

  • Handle the new role of supervisory leadership 
  • Use various communication strategies to develop winning solutions 
  • Create solid teamwork 
  • Solve problems and make decisions effectively 
  • Resolve conflicts professionally

 

Methodology 

  • Brain-friendly/Interactive Lectures
  • Case Studies
  • Role Plays
  • Video/Audio Presentations
  • Practical Exercises
  • Interactive and Engaging Learning
  • Group Discussions
  • Experiential Learning

 

Who Should Attend

This course welcomes Assistant Manager, Supervisors, and Junior Managers

 

Key Contents

Module 1: Overview

Module 2: Interpersonal Communication

Module 3: Being Effective In Communication 

Module 4: Team Development 

Module 5: Overcoming Challenging Situations

Module 6: Time Management

Module 7: Conflict Resolution

Module 8: Coaching Wisdom

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