Description
Learning Objectives
Upon completion of this program, participants will acquire these:
- Understand that change is constant and most of us are somewhat uncomfortable with change.
- Identify their default thinking and how to change them.
- Discover the impact of mindsets on risk taking, teamwork, engagement, trust, and motivation.
Methodology
- Brain-friendly/Interactive Lectures
- Case Studies
- Role Plays
- Video/Audio Presentations
- Practical Exercises
- Interactive and Engaging Learning
- Group Discussions
- Experiential Learning
Who Should Attend
This course is suitable for Head of Departments, Team Lead, Assistant Manager, Supervisors, Junior Managers, Sales & Marketing Personnel, Administration & Clerical Personnel, Customer Service Personnel, Front Liners
Key Contents
Module 1: In the Stars
Module 2: In the Mind
Module 3: Change Gears
Module 4: The Right Mindset