Description
Learning Objectives
Upon completion of this program, participants will acquire these:
- Greater self-awareness and an enhanced ability to understand and manage their own and others’ emotions
- Approaches and skills to better manage difficult people.
- Applying active listening skills
Methodology
- Brain-friendly/Interactive Lectures
- Case Studies
- Role Plays
- Video/Audio Presentations
- Practical Exercises
- Interactive and Engaging Learning
- Group Discussions
- Experiential Learning
Who Should Attend
This course welcomes individuals from diverse roles and backgrounds
Key Contents
Module 1: Knowing Me, Knowing you
Module 2: I get so emotional
Module 3: I hate myself for loving you
Module 4: If We Hold on Together
