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Performance Management: Driving Peak Performance through KPI Setting
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Customer Management: How to Handle Difficult Customers
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Complaint Management
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The Wow Factor: Art of Delivering the Ultimate Customer Experience
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Body Language: Work that Body
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Active Listening Trainings: Keys to effective 2 ways-communication
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Customer Support Essentials
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Competency Behaviour-based Interview (CBI)
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Inter-Cultural Communication Skill
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Emotional Intelligence at the Workplace
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Dealing with Difficult People
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Conflict Resolution
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Be Assertive
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Crucial Conversations
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Excellent Sales and Attitudes Using Psychology
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Digital Marketing
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